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Digital Transformation: The Impact on Roles and Training

Y Soft Corporation
Y Soft co-founder and CIO
This is the second of a 4-part series on the impact of Digital Transformation in the workplace.

New technology brings change

As organizations look to technology to increase their efficiency and productivity, digital transformation is taking the world of business by storm. Jobs are evolving as technology brings change. Remote working is increasingly popular, automation is replacing repetitive tasks, and new skills are required to keep up. Through connectivity and advancing technology, digital transformation is proving to be a disruptive force.

DX journey: Mind the gap

To embrace digital transformation, organizations must properly plan their digital journey. Aligning organizational goals, assessing security protocols, and addressing your culture are all part of the planning process. Evaluating your employees’ skillset will show where you have a skills gap. This skill gap could hinder the adoption of new technology, so your organization must prepare the workforce for change. You must support staff through the transition, including the formation of new roles and the dissolution or change of others.
Change is not always welcomed by everyone, and there may be some resistance. Retaining and recruiting highly skilled members of staff may become difficult as organizations compete for the best talent. The available workforce itself will also evolve as the size, age and distribution of the population changes, factors such as longer life spans, urban sprawl, and older retirement ages all play a part.


Take five

From training, development and fostering a digital culture, there are various ways in which an organization can fully support its workforce and embrace digital transformation. Below are five areas to consider.
  1. Start at the top. By giving senior-level employees chance to develop digitally, the rest of the organization will be inspired to follow their lead.
  2. Invest in your employees. By giving employees the resources and opportunities to develop, you invest in your employees’ digital skills.
  3. Don’t ignore soft skills. While it is important to have a balance of technical and soft skills, it is the soft skills which will drive your digital transformation. Some of the most valuable assets in your digital transformation journey will be vision, collaboration, forward-thinking and organizational skills.
  4. One size does not fit all. All employees are different and learn in different ways. From microlearning through to intensive boot-camp sessions, training should focus on nurturing the agility, re-skilling and adaptability of employees. This will help to equip them with the tools required to fully participate in digital transformation. Putting new ways of working in place will ensure a process of continuous change and improvement.
  5. Be attractive. Organizations need to attract and retain new, highly skilled employees. To succeed, organizations must empower and incentivize, as well as create workspaces which will attract digital talent, such as consumerizing the workplace. Supporting development programs should take place alongside nurturing a culture of collaboration and knowledge sharing.

Look into the future

To fully embrace digital transformation, organizations must find ways to train and motivate teams, while retaining their skilled workforce against the backdrop of change and uncertainty. The workplace of the future needs to be able to adapt and embrace change at a fast pace, looking for ways in which humans and technology can co-exist in the most beneficial way. Whatever the chosen approach, the training process must be ongoing to support the organization on its digital transformation journey. Continuous learning and development will be critical to the success of an individual as well as an organization.
Part 1: What’s your Digital Vision?
Part 2: Preparing for cultural change
Part 4: Transforming the C-suite

Have you already started on your digital transformation journey or have questions you’d like to share? We would love to hear from you. Use the comments section below to share your thoughts and questions.
Martin de Martini
Martin de Martini goes by Woodu at Y Soft. He ensures our internal processes make sense across our global offices. In addition, as an innovator and visionary at heart, he sees integration of new and game-changing solutions into established global processes as big fun and a challenge to face. And to broaden his perspective, he also travels to customer sites around the world bringing back the voices of customers to the teams in Prague and Brno.
View all posts by Martin de Martini

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