Support and Download

You can download publicly available manuals and installation files here. 

YSoft SafeQ

All currently available manuals and installation files are available for our partners on Partner Portal. Existing YSoft SafeQ customers should receive these materials from their support contacts.

YSoft be3D

DeeControl 1.2.50

DeeControl software is included with all of our 3D printers. The latest version can be downloaded here.

Version for Microsoft Windows 7 and higher: download (DeeControl_1.2.50.exe, 47MB, September 11, 2017)

Version for Mac OS X: download (DeeControl_1.2.50.dmg, 60MB, September 11, 2017)

Printer serial port driver: download (CDM_v2.10.00_WHQL_Certified.exe, 1.9MB, April 15, 2014)

User Manual for DeeControl

User Manual for DeeRed

User Manual for DeeGreen


Support form

Have a technical question about our products and services? Please use the form below to submit your question.

Note: This form is not for customer or partner support communications. Existing Y Soft customers who receive direct support & Y Soft partners should refer to our troubleshooting procedures or report the incident via our Partner Portal.

We use cookies to personalize content, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners.