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Y Soft’s Customer First approach across our entire product, solution and service portfolio is the reason Y Soft is the preferred solution. With service and support staff located around the world, we are able to respond quickly and often in your native language. Y Soft offers a variety of support level agreement options to meet your needs.

Customer Support Services

Y Soft partner support and customer care consistently meets the highest demands from partners and customers around the world. The satisfaction of our partners and customers and the overall service level agreement compliance within the last 6 months meet a very high standard.


Service Level Agreements

For your business critical print services, Y Soft offers unmatched service level agreements in a choice of Standard or Premium. For additional information, please contact a Y Soft certified partner or contact us to speak to a Y Soft service representative in your area.


Closed-loop project management service schema

GOE Framework

Most complex IT projects are reported as either marginally successful – where full ROI or promised value is not realized – or as outright failures. With critical office productivity at stake, the GOE Framework has been designed for large corporations implementing  YSoft SAFEQ Workflow Solutions Platform to ensure expected ROI is met without budget overruns and costly delays.