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Support Download

You can download publicly available manuals and installation files here.

YSoft SafeQ

All currently available manuals and installation files are available for our partners on Partner Portal. Existing YSoft SafeQ customers should receive these materials from their support contacts.

YSoft be3D eDee

DeeControl 2.0

DeeControl software is included with all of our YSoft be3D eDee 3D printers.
  • Version for Microsoft Windows 7 and higher: download
  • Version for Mac OS X: download


User Manual for DeeControl 2


DeeControl 1.2.50

DeeControl software is included with all of our 3D printers.

  • Version for Microsoft Windows 7 and higher: download (DeeControl_1.2.50.exe, 47MB, September 11, 2017)
  • Version for Mac OS X: download (DeeControl_1.2.50.dmg, 60MB, September 11, 2017)
  • Printer serial port driver: download (CDM_v2.10.00_WHQL_Certified.exe, 1.9MB, April 15, 2014)


User Manual for DeeControl 1


3D Output Troubleshooting Guide - Wall Guide

  • English (PDF, 6375KB, September 22 2017)
  • Czech (PDF, 6366KB, September 22 2017)
  • Spanish (PDF, 6364KB, September 22 2017)
  • French (PDF, 6364KB, September 22 2017)
  • Polish (PDF, 6366KB, September 22 2017)
This troubleshooting guide for YSoft be3D eDee illustrates common 3D printing mistakes, why they occurred and how to correct them.

User Manual for DeeRed

  • Czech v2.1 (PDF, 6844KB, August 5 2016)
  • English v2.1 (PDF, 6835KB, August 5 2016)
  • French v2.1 (PDF, 6800KB, Augut 5 2016)
  • German v2.1 (PDF, 6817KB, August 5 2016)
  • Italian v2.1 (PDF, 6795KB, August 5 2016)
  • Spanish v2.1 (PDF, 6812KB, August 5 2016)

User Manual for DeeGreen

  • Croatian v2.6 (PDF, 2224KB, June 9 2016)
  • Czech v2.6 (PDF, 922KB, January 13 2016)
  • English v2.6 (PDF, 961KB, January 13 2016)
  • French v2.6 (PDF, 977KB, January 13 2016)
  • German v2.6 (PDF, 976KB, January 13 2016)
  • Italian v2.6 (PDF, 959KB, January 13 2016)
  • Slovenian v2.6 (PDF, 2381 KB, January 13 2016)
  • Spanish v2.6 (PDF, 977KB, January 13 2016)
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